On all your devices.
Your IBM i systems...
to help you manage your IBM i
Providing you with vital information
or within your applications.
...from the command line.
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Frequently asked questions
What are the system requirements?
Your IBM i must be on V5R4M0 or above. A separate server application also needs to be installed on a separate computer. This server can be installed on a Windows PC, Mac or Linux server.
What languages are supported?
System Eye is English-only at this time. It has been tested with CCS ID 37 and 65535 on the IBM i.
Is it really free?
Yes. The free version provides a limited set of features for a single IBM i.
Do you offer a free trial?
Yes. Your trial automatically enables al the features available in the Enterprise edition.
Do I use the same IBM i credentials to logon?
No. You must register as a System Eye user using your email address.
What kind of support is available for System Eye?
System Eye utilizes a ticket system on our website that allows you to create issue requests. Tickets will be immediately prioritized and assigned to our support staff.
Does System Eye give me the ability to change or jobs (CHGJOB/ENDJOB)?
No. System Eye allows you to reply to message waits sent to the QSYSOPR message queue. You do not have the ability to change or end jobs on the system.
Does System Eye take up any resources on my IBM i?
System Eye will take up resources when requests are made to your system. Additionally, System Eye will periodically check for message waits which will take up a minimal amount of system resources.
How is System Eye licensed?
System Eye is licensed on a per-user basis. Features are enabled through the use of in-app purchases (Basic, Premium and Enterprise).
Does System Eye allow me to contact my IBM i users from my mobile device?
Yes. You will create a user record on your IBM i for each user who registers to use the product. This record includes their IBM i user profile and the option to assign phone numbers. System Eye can then use this information to provide you the ability to contact your users via text message, IBM i message (SNDUSRMSG) as well as calling them directly.
Will System Eye notify my when there’s a message wait on my IBM i?
Yes. Every few minutes, System Eye will check for outstanding message waits in the QSYSOPR message queue. When it encounters a new message, a notification will be sent to your System Eye users.
If a message wait goes unreplied, will System Eye continue to send me notifications?
No. System Eye will only send one notification to your users.
I don’t want to receive notifications whenever there’s a message wait. Can I turn this off?
Yes. In addition to the the standard iOS option to turn off notifications, System Eye includes setting that allow you to opt-out of Program and Spool file messages.
How quickly will System Eye notify me about a new message on the system?
It should take less than 5 minutes to receive the notifications.